Privacy Policy

Effective Date: 15/01/2026

At Lacteeze, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, Lacteeze.com.au.

Information We Collect

We may collect the following types of personal information when you interact with our website:

1. Personal Information:

   • Name
   • Email Address
   • Phone Number
   • Shipping and Billing Address
   • Payment Information (processed through secure payment processors)

2. Non-Personal Information:

   • Browser type
   • IP address
   • Pages visited on our site
   • Time and date of visit
   • Referring website

How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing Orders: To fulfill your orders and deliver our products and services.
• Customer Support: To respond to inquiries, provide assistance, and improve our customer service.
• Marketing Communications: To send you promotional materials, newsletters, and updates about our products, unless you opt-out.
• Website Improvement: To analyze website usage and improve our website’s functionality and user experience.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, servicing our business, or fulfilling orders, as long as those parties agree to keep this information confidential.
• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your personal information, subject to certain exceptions.
• Opt-out of marketing communications by following the instructions in those communications or contacting us directly.

Cookies

Our website may use cookies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow).